Brockton MA 311

Public data

Ready to useNo account needed

All public service requests made to Brockton, Massachusetts's 311 line, as the city publishes them. Ingest delivers this data to a data warehouse you own as 2 tables, and updates it on the schedule you choose. There is no code to write and nothing to install.

What people use it for

  • See which issues are most commonCount requests by type to see what residents report most.
  • Watch request volume over timeSee how many requests come in from week to week.
  • Map requests by zip codeSee where requests cluster by zip code or coordinates.

What you get

TableEach row is
Service requests
service_requests
One service request
Request types
services
One request type the city accepts

Good to know

  • Service requests: Each run replaces the table with a fresh copy, so edits and removals at the source show up after the next run.
  • Request types: Each run replaces the table with a fresh copy, so edits and removals at the source show up after the next run.

How it works

  1. Choose Brockton MA 311. The data is public, so there is nothing to sign in to.
  2. Pick where it goes. BigQuery, Snowflake, Databricks, Redshift and 10 more, in an account you own.
  3. Pick a schedule. Daily is the default, and weekly and monthly are there too.
  4. Ingest runs it from then on. If a run fails, your dashboard shows which table and why.

Questions

What does the Brockton MA 311 data include?
2 tables: service requests (one row per service request) and request types (one row per request type the city accepts).
Do I need an account with Brockton MA 311?
No. The data is public, so there is nothing to sign up for and nothing to paste in.
Which warehouses can Brockton MA 311 data go to?
Amazon S3, Google Cloud Storage, Azure Blob Storage, Apache Iceberg, Ingest Managed Lakehouse, MotherDuck, Postgres, Amazon Athena, Databricks, Redshift, BigQuery, ClickHouse, MySQL / generic SQL and Snowflake, in an account you own.
How fresh is the data?
As fresh as your schedule: daily by default, or weekly or monthly. Schedules as often as every 15 minutes are on the Enterprise plan.
Will running it again create duplicate rows?
No. Each run replaces the table, so it never holds two copies of the same row.
Do I need to write code?
No. Ingest builds, runs and maintains the connector. Someone with access to your warehouse connects it once, following a short guide.
For your data team: technical reference

Connector brockton_311, version 0.1.0, a REST source, status beta, authentication none.

Vendor documentation: https://seeclickfix.com/open311/v2/docs

Configuration

No configuration required.

Resources

ResourceStatusPlanWritePrimary keyOverrides
service_requests
Each sync scans the public request collection using page-number pagination, without a creation-date horizon. Later edits are captured when the request is returned in a subsequent full scan. The requests table is replaced after a successful full sync; requests removed or no longer exposed by the source disappear from the destination. Requests are not filtered by membership in the current service-type catalog. No claim is made about private requests or complete municipal history.
betafullreplaceservice_request_id-
services
Each sync reads the public service-type catalog and replaces the destination table; removed or no-longer-exposed service codes disappear. This catalog does not filter the requests collection.
betafullreplaceservice_code-

Setting up the destination is its own short guide, one per warehouse or lake: Amazon S3, Google Cloud Storage, Azure Blob Storage, Apache Iceberg, Ingest Managed Lakehouse, MotherDuck, Postgres, Amazon Athena, Databricks, Redshift, BigQuery, ClickHouse, MySQL / generic SQL, Snowflake.

Other sources Ingest connects for government teams: Abilene TX 311, Albany NY 311, Ann Arbor MI 311, Anne Arundel County MD 311, Auburn WA 311, Aurora IL 311.

Get Brockton MA 311 data into your warehouse

Last updated .