What does the Charleston County SC 311 data include?

2 tables: service requests (one row per service request) and request types (one row per request type the county accepts).

Do I need an account with Charleston County SC 311?

No. The data is public, so there is nothing to sign up for and nothing to paste in.

How fresh is the data?

As fresh as your schedule: daily by default, or weekly or monthly. Schedules as often as every 15 minutes are on the Enterprise plan.

Will running it again create duplicate rows?

No. Each row is stored once, by its key: when a run reads a row that is already there, it replaces that copy instead of adding a second one.

Do I need to write code?

No. Ingest builds, runs and maintains the connector. Someone with access to your warehouse connects it once, following a short guide.

Charleston County SC 311

Public data

Ready to useNo account needed

Service requests reported through Charleston County, South Carolina's 311 service, as the county publishes them. Ingest delivers this data to a data warehouse you own as 2 tables, and updates it on the schedule you choose. There is no code to write and nothing to install.

What people use it for

See which request types stand outCount requests by type to see what residents report most.
Watch how demand shifts over timeTrack how many requests are made, week by week.
Map where requests are madePlot requests using their coordinates to see where they cluster.

What you get

Table	Each row is
Service requests `requests`	One service request
Request types `services`	One request type the county accepts

Good to know

Service requests: Each run re-reads everything and updates rows that changed. Rows the source removes stay in your table.
Request types: Re-read in full at most once a day. Rows that changed are updated, and rows the source removes stay in your table.

How it works

Choose Charleston County SC 311. The data is public, so there is nothing to sign in to.
Pick where it goes. BigQuery, Snowflake, Databricks, Redshift and 10 more, in an account you own.
Pick a schedule. Daily is the default, and weekly and monthly are there too.
Ingest runs it from then on. If a run fails, your dashboard shows which table and why.

Questions

What does the Charleston County SC 311 data include?: 2 tables: service requests (one row per service request) and request types (one row per request type the county accepts).
Do I need an account with Charleston County SC 311?: No. The data is public, so there is nothing to sign up for and nothing to paste in.
Which warehouses can Charleston County SC 311 data go to?: Amazon S3, Google Cloud Storage, Azure Blob Storage, Apache Iceberg, Ingest Managed Lakehouse, MotherDuck, Postgres, Amazon Athena, Databricks, Redshift, BigQuery, ClickHouse, MySQL / generic SQL and Snowflake, in an account you own.
How fresh is the data?: As fresh as your schedule: daily by default, or weekly or monthly. Schedules as often as every 15 minutes are on the Enterprise plan.
Will running it again create duplicate rows?: No. Each row is stored once, by its key: when a run reads a row that is already there, it replaces that copy instead of adding a second one.
Do I need to write code?: No. Ingest builds, runs and maintains the connector. Someone with access to your warehouse connects it once, following a short guide.

For your data team: technical reference

Connector charlestoncountysc_311, version 0.1.0, a REST source, status beta, authentication none.

Vendor documentation: https://seeclickfix.com/open311/v2/docs

Configuration

No configuration required.

Resources

Resource	Status	Plan	Write	Primary key	Overrides
`requests` Re-fetches the public request collection currently exposed by Charleston County SC SeeClickFix Open311 organization 1233 on each run, using page-number pagination with 20-row pages and no creation-date horizon. This covers provider-exposed public records, not all county reporting channels, private requests or guaranteed lifetime history. Re-reading the collection updates returned request IDs, including older requests still exposed by the provider. Merge retains the last loaded values of records deleted or no longer exposed by the source.	beta	full	merge	`service_request_id`	-
`services` Reads the current public service-type catalog exposed by the Charleston County SC SeeClickFix Open311 organization (1233). It becomes eligible for refresh one day after its last successful read, on a subsequent scheduled run. Merge updates returned service codes; removed or no-longer-exposed codes retain their last loaded values. This organization-scoped catalog is not used to filter request rows.	beta	staleness	merge	`service_code`	-