Huntington WV 311

Public data

Ready to useNo account needed

Service requests reported to Huntington, West Virginia's 311 line, as the city publishes them. Ingest delivers this data to a data warehouse you own as 2 tables, and updates it on the schedule you choose. There is no code to write and nothing to install.

What people use it for

  • Spot the most common request typesCount requests by type to see what comes up most.
  • Track demand over timeWatch how many requests come in, week by week.
  • See where requests clusterPlot requests using their coordinates on a map.

What you get

TableEach row is
Service requests
service_requests
One service request
Request types
services
One request type the city accepts

Good to know

  • Service requests: The first run loads the last 30 days. After that, each run keeps the last 30 days current, re-reading a day once its copy is at least a day old. Older requests keep the values they had when last read.
  • Request types: Re-read in full at most once a day. Rows that changed are updated, and rows the source removes stay in your table.

How it works

  1. Choose Huntington WV 311. The data is public, so there is nothing to sign in to.
  2. Pick where it goes. BigQuery, Snowflake, Databricks, Redshift and 10 more, in an account you own.
  3. Pick a schedule. Daily is the default, and weekly and monthly are there too.
  4. Ingest runs it from then on. If a run fails, your dashboard shows which table and why.

Questions

What does the Huntington WV 311 data include?
2 tables: service requests (one row per service request) and request types (one row per request type the city accepts).
Do I need an account with Huntington WV 311?
No. The data is public, so there is nothing to sign up for and nothing to paste in.
Which warehouses can Huntington WV 311 data go to?
Amazon S3, Google Cloud Storage, Azure Blob Storage, Apache Iceberg, Ingest Managed Lakehouse, MotherDuck, Postgres, Amazon Athena, Databricks, Redshift, BigQuery, ClickHouse, MySQL / generic SQL and Snowflake, in an account you own.
How fresh is the data?
As fresh as your schedule: daily by default, or weekly or monthly. Schedules as often as every 15 minutes are on the Enterprise plan.
Will running it again create duplicate rows?
No. Each row is stored once, by its key: when a run reads a row that is already there, it replaces that copy instead of adding a second one.
Do I need to write code?
No. Ingest builds, runs and maintains the connector. Someone with access to your warehouse connects it once, following a short guide.
For your data team: technical reference

Connector huntingtonwv_311, version 0.1.0, a REST source, status beta, authentication none.

Vendor documentation: https://seeclickfix.com/open311/v2/docs

Configuration

No configuration required.

Resources

ResourceStatusPlanWritePrimary keyOverrides
service_requests
Fetches public organization-scoped requests in creation-time windows covering the previous 30 completed UTC days by default; the current UTC day becomes eligible after it ends. The configurable history horizon is bounded, not all history. Each selected day uses 20-row page-number pagination. By default, completed windows still inside the horizon become eligible for refresh one day after their last successful read and are re-read on a subsequent scheduled run, so later edits to a request are captured when its creation window is read again. Merge updates returned request IDs. Older requests outside the horizon retain their last loaded values. Deleted or no-longer-exposed records remain in the destination. Older completed days wait longer between reads, becoming eligible again only after the longer of the refresh interval and a twentieth of their age at their last read (with the default interval, a day read at 40 days old waits 2 days).
betawindowmergeservice_request_idlookback_days, staleness_days
services
Reads the current public service-type catalog exposed by Huntington WV SeeClickFix Open311. It becomes eligible for refresh one day after its last successful read, on a subsequent scheduled run. Merge updates returned service codes. Removed or no-longer-exposed codes retain their last loaded values. The catalog is organization-scoped and is not used to filter request rows, so requests whose service codes are absent from the current catalog are still loaded.
betastalenessmergeservice_code-

Setting up the destination is its own short guide, one per warehouse or lake: Amazon S3, Google Cloud Storage, Azure Blob Storage, Apache Iceberg, Ingest Managed Lakehouse, MotherDuck, Postgres, Amazon Athena, Databricks, Redshift, BigQuery, ClickHouse, MySQL / generic SQL, Snowflake.

Other sources Ingest connects for government teams: Abilene TX 311, Albany NY 311, Ann Arbor MI 311, Anne Arundel County MD 311, Auburn WA 311, Aurora IL 311.

Get Huntington WV 311 data into your warehouse

Last updated .